Frequently Asked Questions

Is your merchandise new or used?

Most of the merchandise in our showroom has been on display in model homes, however some is new from the manufacturer.

Where do you get your merchandise?

Our previously viewed merchandise has graced model homes all along the eastern seaboard from New England to Florida, and from Maryland to Texas. It has been carefully chosen from among mid to high-end manufacturers by Builders Design's talented staff of interior designers.

How often do you get new merchandise?

Every day there is some new merchandise in our showroom. As items are sold off the floor, it is replaced with stock from our warehouse. There is a gradual but constant turnover.

What day does your new stock arrive?

There is something new everyday, but after a big "sale" weekend, you could expect to see many new items. Model homes close on an irregular basis, so there is no rhyme or reason as to when merchandise arrives in our warehouse.

Do you offer delivery service?

We can arrange delivery for a fee, or you can pick up your purchases at a later time, if you are unable to take them with you.

What type of payment do you accept?

We accept cash, checks, or credit cards, i.e., Master Card, Visa, American Express, and Discover Card.

What is you return policy?

All merchandise is sold as is. All sales are final, no returns or exchanges are permitted on merchandise that comes from our models.